Paratransit Service

Paratransit is a specialized service for people with disabilities who are not able to ride fixed-route public transportation buses. We Pledge to assist in meeting the transportation needs of the physically and mentally challenged individual of the City of Owensboro, Kentucky

Phone: 686-1651

Owensboro Transit System (OTS) provides ADA Paratransit Service through Green River Intra-County Transit System (GRITS). Paratransit services are available via a shared ride curb-to-curb program for clients certifed through OTS. This service is reservation based and is available within the City of Owensboro. Services can be utilized for medical, pharmacy, beauty shop, or any other location within the City. An application from OTS is required for paratransit eligibility.

Green River Intra-County Transit System

GRITS Application availible here

Visit: www.ridegrits.org for more information.

Frequently Asked Questions

• Q. What is Paratransit Service?

  A. Paratransit is a specialized service for people with disabilites who are not able to ride fixed-route public transportation buses.

• Q. Is there a cost for an application?

  A. There is no charge for an application.

• Q. How long does the application process take?

  A. OTS has 21 days to determine eligibility. After eligibility is determined, you will be notified by mail.

• Q. How must will my trip cost?

  A. Trips cost $2.00 each way

• Q. When can I schedule my trip?

  A. Call today for next day service.

• Q. Where can I ride with GRITS?

  A. Anywhere within the service area of Owensboro Transit

• Q. Are there restrictions as to the purpose of my trip?

  A. There are NO restrictions.

• Q. Who do I call to cancel my trip request?

  A. Please call GRITS as soon as possible.

• Q. What can I do if my application is denied?

  A. You may appeal within 60 days of the decision.

• Q. Who will review my appeal?

  A. Your appeal will be reviewed by the Mayor's Committee for Persons with Disabilites.

• Q. How will I be notified regarding my appeal?

  A. You will receive a written notification of the date and time of your scheduled hearing?

• Q. Is there a charge for an Attendant?

  A. A personal care attendant or a companion may ride free.

• Q. Will GRITS pick me up at my door?

  A. No, GRITS provides a curb-to-curb service.

• Q. Can my service animal accompany me?

  A. Service animals are permitted as needed at no extra charge.

• Q. How many times can I schedule in a day?

  A. There are no limits.

• Q. What is a "subscription service"?

  A. Subscription service is when you arrange services for standing appointment such as dialysis Monday, Wednesday & Fridays 8:00AM and 12:00PM every week.

• Q. Are individuals with temporary disabilites eligible for services?

  A. Yes

• Q. When are the services available?

  A. Same hours as OTS's fixed-route services.